OUR SERVICES

BUSINESS AND STRATEGY DESIGN

  • Drawing from proven frameworks, we help you:

    • Choose the right value proposition for each business stream

    • Embed strategy into operations through clear business rules

    • Align teams and metrics to sustain strategic focus

    Experience isn't accidental - it's designed with purpose.

  • We help you understand what business ecosystem is most appropriate for your strategic initiatives by mapping the 'value blueprint':

    • Activities required to deliver your value proposition

    • Links among activities and actor responsibilities

    • Flow of information, goods, services, and money through the ecosystem

  • We reshape your enterprise to achieve strategic goals, ensuring all ecosystem components work in harmony. A mismatch between strategy and organisation makes it challenging for leaders to translate strategy into results.

    Our co-design process helps you:

    • Develop new and sustainable ways of working

    • Understand required capacity and capability

    • Innovate by digitising products, services and processes

    • Implement optimal safety and compliance frameworks

    We keep your frontline teams and management at the centre of the design process, specialising in bridging the gap between where you are and where you want to be.

  • We bring an external lens to your business planning process, supporting your annual planning cycle to ensure you invest time and money in areas that will grow your business.

    • Annual planning cycle facilitation

    • Investment prioritisation frameworks

    • Growth opportunity identification and assessment

  • We design differentiated experiences for customers, staff and stakeholders by:

    • Scoping, delivering, governing customer-centric transformations

    • Applying Agile, Lean, Zero-based Design, HCD and PMI methodologies

    • Digitising products, services and processes through full life-cycle implementations